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Managed Services Provider
Top tier, holistic IT services.
Our goal is to deliver long-term stability and optimized IT for our clients. Our team is US-based and provides a consistent client experience designed to simplify IT and cut costs. We ensure client’s infrastructure is running properly and provide ongoing proactive support. We offer top tier, holistic services for the energy, manufacturing energy services, engineering, and transportation industries.
Service Essentials
- Remote End User Support
- Remote Monitoring of Servers and Networking Equipment
- IT Incident and Problem Management
- Windows OS Management, Monitoring and Patching (workstations, laptops, and servers)
- Change Control Management
- Backup Management
(dependent on the solution) - IT based printer management
(network or USB printing, basic configuration only) - Office 365 Management
- Internet Circuit Management
- Basic Inventory and Warranty Status Reports
- Yearly business reviews
- Microsoft CSP Products
(Office 365, Azure, Licensing)
Service Plus
- All Service Essentials items plus:
- Advanced Endpoint Detection and Response (via Microsoft Defender for Endpoint)*
- Advanced E-Mail Protection (via Defender for Office 365)
- Azure AD/Office 365 Risky User Management
- Vulnerability Management and Remediation
- Security Incident Management
Service Premium
- Includes Essential Plus offerings:
- Onsite issue resolution and 1 onsite visit per month – Houston Area clients only
- Quarterly Business Reviews and IT Roadmap and budgeting
- Vendor Management, representation with IT Vendors, and purchasing outside of verified vendors.
- Telcom and Mobile device management and provisioning
- Phone system management and procurement of mobile devices
- Additional Reporting for IT asset inventory, performance, and utilization
- KnowBe4 phishing campaigns and security training management
*Defender for Endpoint has a licensed cost and is a requirement. Not included in the per-user fee.
A La Carte Items
- Regular Onsite Visits
- Reoccurrence can be negotiated, we will apply discounts for more frequent onsite visits.
- KnowBe4
- Instructor Led Cyber Security Training
- Annual Board Presentations
- Annual NIST Assessment
- Quarterly Vulnerability Scans
- Fractional CIO Services
- Asset Disposal with Certified Destruction
Let us customize the right solution for your growth!
Technology services for sustained value